• Support for configurable property structure (e.g. Country, Site, Building, Land, Floor, Unit, Common Area) with unique characteristics at each level;

• Capture basic property area measurements by Gross Floor Area (GFA), Construction Floor Area (CFA), and Net Leasable Area (NLA), and additional country-specific measurements such as (China) above-ground and below-ground GFA, (Singapore) maximum GFA and authority GFA, as well as (India) Floor Space Index (FSI) and Floor Area Ration (FAR);

• Capture basic land area measurements by land area and plot area, and additional country-specific measurements such as (Singapore) gross plot ratio (GPR) and (India) Floor Space Index (FSI) and Floor Area Ration (FAR);

• Support multiple units of measures for area such as square meter and square foot;

• Define unit space as non-leasable, leasable (NLA), or leasable ancillary (non-NLA for license contracts);

• Manage other property details such as type and categorization, ownership, purchase and acquisition costs, building specifications, land related information, policies, development information;

• For data centers, manage relevant floor and unit information such as number of racks, power and cooling provisions, fiber pair provisions;

• Visualize your space inventory with interactive 2D stack plans and 3D floor plans (Gemini™ Digital Twin Visualization Analytics);

• Upload and store floor plans and drawings for each property;

• Manage creation, activation and de-activation of space, including mass import and approval processes for space creation and de-commissioning;

• Generate as-at tenancy schedules and vacancy listing reports;

• Track statutory information for reporting, e.g. anchor versus normal tenancies, land rent;

• Set up budget, mandate and asking rental rates as well as associated service rates for each type of space;

• Support both fixed rates and rates by floor area;

• Perform annual valuation of properties and units;

• Carry out unit merging, splitting and area re-survey processes;

• Track change of usage of space.

• Automate generation of Letter of Offer once triggered by the Customer Relationship Management (CRM) Suite; integrates with Receivables Management (AR) Module of Financial Management (FIN) Suite to trigger customer registration and credit tracking process;

• Automate acceptance with an Acceptance Items Checklist that tracks the submission of documents and payment of deposits by prospective customer;

• Automatically trigger handing over process in the Tenant Services Management (TSM) Module in the Building Asset & Maintenance Management (BAM) Suite;

• Capture comprehensive details of a lease, such as term, rental and service rates, rent-free structure, rent review periods and limits, property tax information, renewal conditions, as well as relevant legal documents;

• Support a single contract covering multiple lease units, and master contracts spanning multiple properties;

• Perform and manage contract variation (change in contract conditions), novation or assignment (change in customer entity), renewal, expiry, and termination processes;

• Flag units with expiring leases that are ready to be marketed to the Marketing & Prospecting Management (M&P) Module in the Customer Relationship Management (CRM) Suite;

• Configure reminders for special events during the lease term, e.g. rent review;

• Track head lease matching as well as sub-leasing of leased units;

• Manage contract termination processes in event of contract expiry, pre-termination or re-entry;

• Compute final account and trigger final billing or deposit refund process;

• Automatically trigger taking over process in the Tenant Services Management (TSM) Module in the Building Asset & Maintenance Management (BAM) Suite;

• Manage the acceptance, extension, encashment and redemption of non-cash guarantees in lieu of cash deposit (such as banker’s guarantees or insurance bonds) in tandem with the contract lifecycle;

• Set up standard agreement templates and classify clauses according to their legal categories;

• Define pre-approved clause variations and approval processes for other clause variations;

• Track clause version histories;

• Automated generation of Letter of Offer, Tenancy Agreements, Short-Term License Agreement;

• Automatically compute and generate periodic invoices according to the contractual schedules for rental, additional rental (GTO) and other charges (e.g. service & conservancy/ common area maintenance, advertising & promotion, administration fee);

• Automatically compute and generate ad-hoc invoices, credit notes due to contract lifecycle events, such as new contract creation, area resurvey, contract variation, contract assignment or novation, contract renewal and contract termination;

• Automatically trigger deposit or credit balance refund process;

• Support handling of accrued revenue due to billing in arrears or early accounting period closure by automatically accruing revenue in current period and reversing in the next period;

• Support handling of unearned revenue due to advance billing by automatically generating unearned revenue posting and reversal schedules;

• Automatically compute and post straight-lined amortization journals for lease and license contracts according to IFRS16 standards for operating leases;

• Automatically compute and post-marketing commission amortization journals.

• Support powerful, flexible and comprehensive pre-defined GTO formulas for easy setup of GTO terms in lease and license contracts;

• Supported formulas include gross rent + percentage of retail sales, gross rent + percentage of retail sales in excess of a threshold, maximum of gross rent or percentage of retail sales, tiered or staggered additional rent, or user-defined formula;

• Define different GTO structures for different types of retail merchandise, products or services;

• Define sale periods where a different GTO structure will apply;

• Interface to Point-of-Sales (POS) Systems for automated sales figure acquisition;

• Allows GTO submission by tenants via Customer Portal or manual submission by internal staff;

• Allows prioritization and setting of rules to calculate Additional Rent using tenant submission, POS submission, manual submission or projected figures;

• Automated computation of Additional Rent based on GTO lease terms reported GTO;

• Automated adjustment of Additional Rent based on Adjusted or Audited GTO;

• Track status of property tax by maintaining a list of property tax references, unit types, designated usages, lease usages, and annual valuations for assessment;

• Calculate potential property tax savings based on initial versus reassessed annual valuations;

• Compute property tax expense budget based on definable business rules and track median net rental within the tax assessment year;

• Receive and track property tax bill from tax authorities;

• Automatically calculate the additional property tax that can be recovered from tenants;

• Track and monitor property tax objection process from receipt of valuation notice, determination of desired annual valuation, recommendation and filing of objection, and management of property tax reimbursement from tenants;

• Track and monitor property tax appeal process, including lodging of appeals and negotiation with tax authorities.

• Create and manage multiple versions of rental forecast models for each building in your portfolio;

• Factor in future planned units and effects of Asset Enhancement Initiatives (AEIs);

• Define global assumptions (minimum lease terms, retention rates, re-leasing periods, rent-free periods, growth rates) based on market, floor level, or space/ design type;

• Define individual unit assumptions (new, renew, always renew, vacate, change in terms) based on individual units;

• Generate up to 10 years of revenue and cash flow forecasts;

• Create revenue and cash flow budget from rental forecast model or from Excel import;

• Support approval process before a budget version is finalized and fit for budget-vs-actual reports.