Simplicity® Internet PortalsWhy Choose Simplicity® Internet Portals?
Discover the Simplicity® Internet Portals: Tailored to seamlessly integrate your external stakeholders – including prospects, customers, vendors, and marketing agents – into the dynamic Simplicity® RE ecosystem. Join us today!
The Simplicity® Internet Portals specially designed to bring your external stakeholders (such as prospects, customers, vendors, marketing agents) into the Simplicity® RE eco-system. These enable you to build a smart community with greatly enhanced customer service levels and information exchange efficiency.
The Internet Portals are:
- Marketing Portal (M&P-P)
- Customer Portal (CC-P)/ Mobile App (m-CC)
- Agent Portal (MA-P)
- Vendor Portal (PO-P)
Booking Self-Service Portal
The Booking Self-Service portal provides a single automated mode of booking for shared facilities, rooms, resources and personnel. The Module works with real-time human resource, space and asset information to enable users to book various facilities and resources based on a set of configurable business rules.
Set up and manage quotas for user groups;
Perform ad-hoc booking and recurring booking with automated email and SMS notifications;
Workflow-driven booking approval processes;
Integrate to Financial Management (FIN) Suite Receivables Management (AR) to generate Invoices for external billing;
Integrate to Financial Management (FIN) Suite General Ledger (GL) for internal Department Chargeback by Usage Type;
Supports integration with building management systems for activating access control, HVAC and lighting systems (requires OT Connectors);
Perform and manage booking via Microsoft Outlook add-in.
Customer Care Portal and Mobile App
The Customer Portal (CC-P) and Mobile App (m-CC) allows your customers to directly conduct business and access information regarding their contracts and historical transactions.
Self-update of customer profile and contact information;
Receive landlord communication, promotional material and announcements;
Access contract account information (e.g. leases) and transaction histories (e.g. invoicing and payment, utility consumption history);
Submit fit-out documentation;
Raise and track service requests and fault reports;
Submit tenant service requests such as application for permit to work, air-con extension, season parking, etc;
If applicable, make payments online;
Customer Care Mobile App available for both Android and iOS.
Asset Tracking Self-Help Portal
The asset tracking self-help portal empowers you to take control of your business assets. Offering a comprehensive platform for asset management, from recording basic asset details to monitoring maintenance, valuation, and collaboration with others.
Providing a comprehensive and efficient means of managing and monitoring your assets. It encompasses features for asset registration, real-time tracking, maintenance scheduling, documentation management, reporting, and security measures.
This system is valuable for organizations looking to optimize asset utilization, minimize downtime, and ensure accurate record-keeping for financial and operational decision-making.
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